Questions About Digital Printing

Do you offer graphic design services?

We keep our focus on providing great printing but have a look at our designer directory for your graphic design needs.

How many colors can you print?

We primarily use CMYK, which allows us to use 85% the PANTONE color gamut.

We can add orange and violet to raise our ability to 95% of the color gamut. We also use white ink to help bolster the color quality in clear and metalized substrates.

Do you color match?

We do our best to match your color swatches if you supply them. We can provide hard copy proofs right off the press.

What is 4 color process or CMYK?

Four-color process is conventional method of printing. CMYK stands for cyan, magenta, yellow, and black. Using a combination of these four colors, printers can recreate most colors in PANTONE gamut.

What material/stock can you print on?

We have a variety of stocks in house, and access to many, many more. The list of materials we can’t print on is probably smaller than the list of materials we can.

Paper
  • Semigloss
  • Gloss
  • Textured
  • Linen
  • Felt
  • Estate
  • Metalized (silver)
Polypropylene (BOPP)
  • Clear
  • White
  • Metalized (silver)
Polyester (PET)
  • Clear
  • White
  • Vinyl
Polyolefin (for squeeze applications)
  • Clear

As always please contact us if you’d like to discuss a special stock.

How do I choose a size for my digital label?

Your size should be determined by your application. If you’re starting from scratch, we recommend cutting pieces of paper and placing them on the product until you find the right size.

What if I need a custom die?

Any time we have to order a die it is considered custom. The client is responsible for the one time order charge, but if the die ever needs replaced Blue Label pays for it.

What kind of label proof will I get?

We supply a PDF proof for every job we print. You can also have a ‘live’ or ‘hard copy’ proof straight from the press for a minimal charge.

A proof is a representation of your label. On a PDF proof, you should check that all text, color separations, spacing, and barcodes are current. On a hard copy proof you should check all of the above and color.

What type of artwork do I need to supply and how?

Our preferred file format is high resolution PDF, EPS or Adobe Illustrator document, with the type converted to outlines and all links embedded. File artboard should be created to exact label size and include appropriate bleeds. If label bleeds, it must extend at least 1/16″ outside the label size.

Allow for at least 1/16″ of clear space inside the die-line to allow for slight shifts during die-cutting. Be careful of thin borders near the edge, if there are shifts in the die-cut, this will make it more noticeable.

If you have a Pantone color you wish us to match, please utilize the built in Color book Library in Illustrator. (i.e. PANTONE 199 C instead of “Red”). If the file is small enough, email works just fine, larger files can be sent via DropBox.

What is the typical turnaround time?

It is three to five working days after receipt of the approved proof and signed purchase order.

If your label requires the purchase of custom dies or a special substrate it can take a little longer, as we are required to wait on the supplier.

What is your minimum order amount?

We do not have a minimum label quantity, but our minimum order amount is $200. How many labels you can get for that amount will vary depending on the design of your label.

Why don’t you have plate charges?

We do not use plates. There is, however, a $5 charge for file prep or each separate version.

How do I pay?

We invoice at the time of shipment, there are three easy ways to pay:

1. Send a check to

Blue Label Digital Printing

Attn: Billing Department

3750 Lancaster-New Lexington Rd SE

Lancaster, OH 43130

2. Visit our online payment portal http://www.bluelabeldigital.com/pay-now/ and enter your invoice number as the description and the amount as the item price.

3. Give us a call at (866) 506-2583 and dial option 4 for our Billing Department.

Couldn’t find your answer?

Contact us, we’ll get it covered and add it to our list.

Give Us a Call

Don’t hesitate to call with questions. Our office hours are Monday-Friday 9am-5pm (EST)

Call: 1-866-506-2583

Send Us an Email

We always appreciate a nice note. Drop us a line and we’ll respond as quickly as possible.

Email: info@bluelabeldigital.com